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Chico's Brand Alterations

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Chico's, who in the last few years has successfully managed to confound its loyal customer base with its youth movement and subsequent swing in the opposite (matronly) style direction, is getting back on track with a new management team, reports WWD. "I saw Chico’s in the glory days and the last few years when it fell off track," said Cinny Murray, the company’s president since February 2009. "We moved away from what our customer wanted. About three years ago we went after a younger customer. [Our core] shopper didn’t want fashion that wasn’t appropriate for her needs." The company has since moved towards cultivating a more sophisticated aesthetic with a strong emphasis on fabrication and details. [WWD]