/cdn.vox-cdn.com/uploads/chorus_image/image/45452562/2010_3_alligator.0.jpg)
Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.
Next time your Amazon.com order goes missing, you can blame the wildlife—like their customer service department did. An Amazon Prime customer, miffed his computer stuff hadn't arrived on time, was told that his package had been gobbled up by a hungry gator.
We have Amazon Prime, and the part was supposed to show up yesterday, but never did. I called Amazon's 800 number this morning (actually 866-216-1072, if you want to note it for future reference), and got a female rep with not-so-good English. After quite a thrash getting my information, she allegedly called the shipper (long time on hold for me) and came back to say they had told her my package would not be delivered... because it had been eaten by an alligator.· Amazon tells customer missing part was eaten by alligator [Seattle Weekly]Again, I swear, I am not making this up.
I made her repeat it about five times. "It may have been a different animal" was as far as she'd budge off of this story.