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Want the iPhone 4? Pre-ordering started today and, oh man, is it a complete palaver.
The iPhone 4's first pre-ordering day has been a total disaster. AT&T's online system has collapsed, there are account security breaches, Apple's online upgrades are down, and stores are now using pen and paper to process sales.Best part? It's not like standing on today's line will make life any easier on June 24, when the phone actually arrives in stores—no, today's line is just to hand over your credit card number and get on a list to get in line again in nine days.
Online pre-ordering isn't working either. According a reporter at Gizmodo:
They're just using some web interface, not the exact same customers are using online, but not much better. It's probably the same servers. Basically, they were getting one pre-order thru every 20 minutes. They said the problem was system wide. Here's how it worked: They just kept mashing on the 'submit' button and getting error after error. On the umpteenth try, it'd go through and then the next step, whatever that was, would get error after error. After a long time, it would finally go through. What's worse is that the first step of the process reups your 2 year contract, so you can't walk away if you get fed up. I had to stick around until it went through, or i'd have a new contract but no subsidized phone.Any Racked readers try to pre-order one with any luck? The iPhone 4 and AT&T, ladies and gentlemen.
· Apple iPhone 4 Pre-Ordering Is a Total Disaster [Gizmodo]