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Tales From the Dog House

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

Wait, What? According to The Cut, some customers who were short-changed during the

Missoni for Target order-cancellation disaster have actually just received their orders. With apologies, and free of charge. Let's do the math, shall we: full refund for original order + apology gift certificates + the actual order = Target is paying customers to take the coveted merchandise. Now, that's how you make up for a customer service debacle (ahem, Barneys). [The Cut]