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Industry Secrets

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

In honor of Whale Week, our NY site asked a Saks Fifth Avenue personal shopper to name the most above-and-beyond thing she's ever done for a client. To quote: "One of our top clients, one of my favorites, has gone up and down in weight over the years. She wears very important designers, and we are able to get for her fabric from Paris and expand and reduce these styles for her. The clothes look so beautifully tailored; it's almost like we restructure them for her." [Racked NY]