Cookie banner

This site uses cookies. Select "Block all non-essential cookies" to only allow cookies necessary to display content and enable core site features. Select "Accept all cookies" to also personalize your experience on the site with ads and partner content tailored to your interests, and to allow us to measure the effectiveness of our service.

To learn more, review our Cookie Policy, Privacy Notice and Terms of Use.

clock menu more-arrow no yes mobile

Filed under:

Man Writes Heartwarming Letter to the CEO of Costco

Image <a href="">via</a>.
Image via.

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

If this week's overload of nasty news about big retailers has you down, here's a little tonic for your Friday afternoon. One man, Chris Horst, has decided to make public a letter he wrote to Costco CEO Jim Sinegal and president Craig Jelinek to thank them for the many opportunities their business has afforded his special needs brother, Matthew. It's kind of a tear-jerker, too.

As Horst writes:

"When a Costco opened up in our neighborhood (Lancaster, Pennsylvania) in the late 90s; its reputation for treating its employees with dignity preceded it. Matthew applied immediately in hopes of joining the Costco team. A few short months later, Costco took a chance on him. Today, 11 years later, after several promotions, consistent pay increases and with a supportive team around him, Matthew has found his career. The very generous salary and benefits package allow him to enjoy life in a debt-free home in a great neighborhood, within walking distance of Costco.
It just gets better from there; click here to read the entire thing.
· An Open Letter to the President and CEO of Costco [The Point via Kottke]
· Costco Still Selling Really Expensive Diamonds, Here's One for $2.3 Million [Racked]