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New York Department Stores Agree to 'Customer Bill of Rights'

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As an answer the recent "stop and frisk" profiling issues in New York department stores, the Retail Council of New York State has created a "Consumer Bill of Rights", a one page document that will be posted in Barneys, Macy's, Bergdorf Goodman, Saks Fifth Avenue, Lord & Taylor and Gap among other retailers this week.

It states the the following: "Profiling is an unacceptable practice and will not be tolerated," and each store on-board "is committed to ensuring that all shoppers, guests and employees are treated with respect and dignity and are free from unreasonable searches, profiling and discrimination of any kind." Finally it promises that "internal programs to test compliance with our strict prohibition against profiling practices" will be put in place and employees will be reprimanded or fired if they're found at fault.

Al Sharpton and his National Action Network met with new mayor Bill de Blasio and incoming Police Commissioner Bill Bratton this weekend, and has requested another meeting with Bratton, saying "This is the beginning of a process, it's not the conclusion of a process." See below for the official document.


· Stores Adopt 'Customers' Bill of Rights' After 'Shop Frisk' Fiasco [NY Post]
· Barneys Facing Suit After Discriminating Against Black Shopper [Racked]