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How Stores Deal With Complainers; Alexa Chung's Cat Eye

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

· Bikram Choudhury, monster? [VF]
· How retailers deal with your complaints [WSJ]
· Best and worst store return policies [Consumerist]
· Watch Alexa Chung draw on her signature cat eye [YouTube/Vogue]
· New York Times hires new Styles reporter from a sports blog [The Cut]
· Rumor has it that clothing label Funktional is shutting down [Racked LA]
· Wal-Mart sells poster of Occupy movement at Zuccotti Park [Raw Story]
· Jessica Simpson, in Jessica Simpson, shows off post-baby weight loss [StyleWatch]