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How Stores Deal With Complainers; Alexa Chung's Cat Eye

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

· Bikram Choudhury, monster? [VF]
· How retailers deal with your complaints [WSJ]
· Best and worst store return policies [Consumerist]
· Watch Alexa Chung draw on her signature cat eye [YouTube/Vogue]
· New York Times hires new Styles reporter from a sports blog [The Cut]
· Rumor has it that clothing label Funktional is shutting down [Racked LA]
· Wal-Mart sells poster of Occupy movement at Zuccotti Park [Raw Story]
· Jessica Simpson, in Jessica Simpson, shows off post-baby weight loss [StyleWatch]