Cookie banner

This site uses cookies. Select "Block all non-essential cookies" to only allow cookies necessary to display content and enable core site features. Select "Accept all cookies" to also personalize your experience on the site with ads and partner content tailored to your interests, and to allow us to measure the effectiveness of our service.

To learn more, review our Cookie Policy, Privacy Notice and Terms of Use.

clock menu more-arrow no yes mobile

Filed under:

E-Commerce to Blame for Fashion Workers Dissatisfaction?

Image via
Image via

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

Here's a friendly PSA for all ye fashion industry hopefuls: Workers in fashion and retail are increasingly unsatisfied with their jobs, according to a 2013 Salary and Job Market Report, conducted by recruitment firm 24 Seven. The numbers break down like this: Satisfaction among the 1,300 employees surveyed fell to 48 percent from 51 percent in last year's survey and 60 percent in 2011. Yikes.

Celeste Gudas, president of 24 Seven, attributes the shift to the salary divide between workers and the management as well as an off-kilter work/life balance. Gudas also told WWD that "It's a very disruptive time in the industry, and with consolidation and the shift towards e-commerce, workers see fewer opportunities."

That said, the study notes that those who indicated the highest satisfaction work in the luxury and direct markets, including e-commerce and catalogue/mail order, and lowest among lifestyle brands. Take note future Lululemon CEO.
· Fashion Workers More Disaffected [WWD]
· Nordstrom Rack Eliminates Lines With iTouch Registers [Racked]
· Behold Lululemon's New CEO Help Wanted Ad [Racked]