clock menu more-arrow no yes

Filed under:

Target Is Trading Gift Cards for Unfulfilled Phillip Lim Orders

New, 10 comments
Image via Racked tipster
Image via Racked tipster

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

While nothing will beat the Target site crash of Missoni-geddon of 2011, there seems to have been another glitch in the distribution process for the Phillip Lim collaboration—this time through its online sales. According to a Racked tipster, the retailer offered her a $100 eGiftCard for an unfulfilled order amounting to about $75.

The email reads:

Thank you for your interest in the 3.1 Phillip Lim for Target collection. Unfortunately, due to high demand we are unable to fulfill the items below from Order XXXXX. We are sorry and recognize that this is both an inconvenience and disappointment.

Please accept our sincerest apologies and a $100 eGiftCard that is redeemable at Target.com. You will receive this eGiftCard in a separate message in approximately 24 hours. Limit one eGiftCard per guest.

She was surprised the navy dress "was even still online at 8:00am the day of the launch," but quickly received the gift card. It all goes to show that when you combine viciously in-demand product and massive distribution breadths, there are many ways a collaboration can go wrong. Too bad that extra money can't be put towards the astronomical going rate on eBay.
· 3.1 Phillip Lim x Target Has Already Arrived in Duluth, GA [Racked]
· Shoving, Booze, Celebs, MAYHEM: Lim x Target's Press Preview [Racked]