Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.
Amazon appears to be countering that New York Times exposé about its reportedly toxic work environment by getting its employees to constantly fill out surveys detailing how they feel about their jobs. Bloomberg reports that the "Amazon Connections" program has been ramped up since the Times article came out, and now it is being rolled out to departments across Amazon.
The retail giant originally started the daily job satisfaction surveys in its fulfillment centers, but now corporate staff are involved in the program too. Every day, Amazon Connections asks employees questions about job satisfaction, leadership, and training opportunities, according to Bloomberg's sources.
The survey responses are not anonymous, but are only seen by members of the Amazon Connection teams. Feedback is confidential, and the data results are aggregated into daily reports shared with Amazon. Some employees might be encouraged to speak further with the Connection Team about their responses. Considering how brutal the Amazon workload is, according to employees interviewed by the Times, here's hoping these daily happiness surveys aren't too time-consuming.