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Victoria's Secret Stops Scheduling Controversial On-Call Shifts

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Photo: Getty Images

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Victoria's Secret is reportedly getting rid of its beyond inconvenient on-call scheduling practice, which was the subject of a major Buzzfeed News investigation earlier this month after employees started to sue over the way their shifts were scheduled. As with other national retailers, Victoria's Secret used to require employees to be on call—sometimes over 30 hours per week—when they may actually only end up working 10 hours per week. The time spent waiting by the phone went unpaid.

Several sources confirmed to Buzzfeed News that store managers were briefed on the policy changes last week. Along with abolishing the on-call scheduling, it will also now notify staffers beforehand if their shift potentially could extend past the original end time. Plus, employees can sign up for extra hours if they want to.

Other huge retail chains, including J.Crew, Sears, and Urban Outfitters, are also suspected of using the same controversial scheduling method. Hopefully, Victoria's Secret's decision will set a precedent for other retailers to follow suit within their own companies.